The Sudara (“we”, “us” or “Company”) respects your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.sudara.org/ (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies solely to information we collect:
It does not apply to information collected by:
The Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via the information on our Contact page.
We collect certain types of information from and about users of our Website, including information:
We collect this information:
The information we collect on or through our Website may include:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. This information helps us to improve our Website and to deliver better and more personalized services by enabling us to:
In order for these The Sudara applications to work properly, a user must begin the process by clicking the ‘Connect’ button. The user will be taken to a secure page on Google.com via a new window or tab, where the permissions the tool requires will be displayed. If the user consents to grant The Sudara ‘ permission, Google will issue a token that our tools can use to access the requested information. For these tools and calculators, The SSudara only requests temporary access to a user’s Google application. After receiving permission, The Sudara can, within the scope of the approved access, request information about, or data from, any account the user has access to. By default, our access to a user’s information expires after one hour. By default, these tools are able to see the email address of the of the user’s account, if the user opts to use our tools and provides authentication. We do not capture or store this information on our servers. Our tools do not ever see or store a user’s password, as that is entered on a secure window or tab on Google’s website and is not visible to us. As no information is stored by default, no The Sudara employee or other individual has access to user email addresses or the results of the tools, including the data received from Google, unless the user explicitly opts-in to sharing results via email or signing up for email newsletters. We do not request the ability to extend the lifetime of the token (termed ‘Offline Access’). We do not store or receive the token on our server anywhere; the token itself is only accessible by the user’s browser. To monitor whether tools from The Sudara , and others have been granted access to your information, and to see which permissions have been granted, review your connected applications here: https://myaccount.google.com/permissions.
The information that we request is used by our tools in calculations and visualizations about your selected data. Again, we do not store your information by default; however, depending on the tool, we may ask if you would like to share or email the results of your information. If offered, this step is voluntary but may allow us to receive a copy of your information so that we may provide recommendations, analysis, or follow-up support regarding your use of the tool or your individual results. If you share your results with others via email, or specifically ask for The Sudara to follow-up, we may follow up infrequently to offer support, answer questions, or offer services.
The Sudara maintains several email newsletters to help communicate information about our recent blog posts, upcoming trainings, and other general informational and marketing purposes. You can opt-out of these electronic communications at any time by following the instructions in our emails. When you register for blog updates, we will send you content related to your choices. At any time, you may update your subscription settings to change the frequency or types of emails, or opt-out completely of these electronic communications by following the instructions in our emails or by contacting us via the methods listed on our Contact page.
We use information that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third-parties’ products and services that may be of interest to you. If you do not want us to use your information in this way, please click the unsubscribe link in an email (see Choices About How We Use and Disclose Your Information). We may use the information we have collected from you to enable us to display interest-based advertisements to our advertiser’s target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may also disclose your personal information:
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website and the Company is not and shall not be responsible for any loss or fraud as a result of such circumvention.
We hope you love every single, freedom-filled Sudara product you purchase! We also understand that sometimes, for one reason or another, you need to return an item or exchange it for something else.
All items must be unworn and unwashed, with the original packaging (i.e. tags and drawstring bag). Please note that items from our sales collection are final sale and cannot be returned (product pages will indicate if they are final sale).
If you don’t have your packing slip, please include a note in your return package that details your contact information, order number and preference on return/exchange.
For a refund, once we receive your items, we will issue a credit to your original form of payment. Refunds will typically appear within 3-5 business days from the date we receive the returned item(s). Please check with your card’s issuer for questions about availability of funds.
For an exchange, once we receive your items, we will issue you an electronic gift card. The gift card will be for the amount of the purchase price of the exchanged items plus the cost of standard shipping. This electronic gift card will arrive in a separate email from Sudara. You will then be able to go to our website (sudara.org) and order an item of your choosing.
Cancel your order: A link to modify or cancel your order is located in your confirmation email (Subject line: Order Confirmed; From: email@example.com).
Have questions? Please call us at 1-844-4SUDARA (1-844-478-3272).
Send all returns to:
Please note that customers are responsible for shipping all returns and exchanges to Sudara at the address listed above. We strongly recommend that you ship your product with a reputable carrier that can provide tracking information and proof of delivery, such as UPS or FedEx. Customers are responsible for their product until we sign for delivery or the package is delivered to our Bend, OR office.
Sudara cannot be held responsible for packages lost in transit nor damages that occur to the package and/or its contents while it’s in transit or when opening.
Please note that inconsistencies in some prints are part of the textile printing process, and contribute to the uniqueness of each pair. Please check the item’s description for more information about the specific nature of each product. However, if for any reason you feel the product you received is defective, or if you received an incorrect item, please contact us HERE.